Viare business development manager William Laycock discusses how to improve operations after Black Friday/Cyber Monday, Christmas and Boxing Day sales.

Now that Black Friday, Cyber Monday (BFCM), and the peak sales season are over, you might be asking, "What comes next?" Did you experience stress and frustration during peak trading? Are there areas you could improve for next year? While the holiday rush offers great opportunities, it also brings challenges. 

eStar Chief Strategy Officer, Matt Neale, discusses scalability and what it means for retail success.

eStar, an Enterprise eCommerce solutions provider, has integrated Shippit, a delivery management platform, into David Jones' online operations to streamline order processing and delivery. 

In the ever-changing digital landscape, partnerships have emerged as a powerful opportunity for businesses to collaborate successfully. There are a range of advantages from enhancing client outcomes to tapping into wider networks and obtaining valuable insights, strategic partnerships have become indispensable for businesses seeking sustainable growth.

eStar Client Services and Partner Manager Kylie Williams shares insights around navigating the peak trading period.

How did you and everyone around you think the 2022 peak period would go? I don’t believe anyone was really confident in predicting what would happen over the two major sale months of the year – November, which encompasses Click Frenzy, the growing popularity of Singles Day, Black Friday and Cyber Monday and December, which houses the pre-Christmas spending and then the Boxing Day sales.